Privacy Policy

1. Introduction

At Ecommerce Glow, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website, use our contact forms, or book a strategy consultation.

2. Information We Collect

We collect information that you voluntarily provide to us when you interact with our website, including:

• Contact Information: Name, email address, phone number, and company name when you fill out contact or audit forms.
• Booking Details: Any information provided during the scheduling process (such as website URL, ad spend metrics) when you book a call using our Calendly scheduler integration.
• Analytical Data: IP address, device types, operating system, browser type, pages viewed, and visit durations collected automatically through cookies and tracking tools (Google Analytics, Meta Pixel).

3. How We Use Your Information

We use the collected information for the following business purposes:

• To provide, manage, and optimize our eCommerce marketing and development services.
• To respond to your inquiries, send proposal audits, and communicate about your booked calls.
• To improve our website speed, interface layout, and overall user experience.
• To comply with legal requirements and protect our site against fraudulent activities.

4. Cookies and Tracking Technologies

We use cookies to analyze web traffic, remember preferences, and serve optimized ad content. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Note that disabling cookies may cause some features of this site to function incorrectly.

5. Third-Party Sharing

We do not sell, trade, or transfer your personal information to outside parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• Calendly: To power our inline scheduling and event booking modal.
• Analytics Providers: Tools like Google Analytics and Meta Ads to understand traffic distribution and run optimized ad campaigns.

These third parties are obligated to maintain the confidentiality of your personal information and are prohibited from using your data for other purposes.

6. Data Security

We implement industry-standard technical and organizational security measures (including secure SSL encryption across our forms) to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact us at contact@ecommerceglow.com.